Confirm Company File

Contributing User rach2
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Confirm Company File

Hi,

 

I'm trying to Confirm my company file online, without any success. I have also tried over the phone they must be flat out today been on hold for ages.

Any suggestions please?

 

Thanks Rachel

16 REPLIES 16
Contributing Cover User autoind
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Unable to log-in to AccountRight

Can't get started.

Have been trying for 2hours and still locked-out of MY Own Business. Do we get re-imbursed for the inconvenience

of not being able to operate our own business?

Experienced User Karlie1
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Re: confirm Company File

We are having the same problem. Hope it's fixed soon

 

MYOB Moderator Steven_M
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Re: conirm Company File

Hi Everyone

 

We are currently investigating reports of not able to confirm company files. More information and updates will be available on Unable to Activate/Confirm - 02/09/2019

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Experienced Cover User boundtoimpress
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Re: conirm Company File

Can we just use the 14 day option while you guys sort this out?

Trusted Cover User MargSI
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Re: Confirm Company File

I am having the same problem, please resolve this!

MYOB Moderator Steven_M
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Accepted Solution Solved

Re: conirm Company File

Hi @boundtoimpress

 

If you do have the option to Confirm Later in the Confirmation Assistant window then we do recommend selecting this option. This will allow you to access the company file for a period of time (14 days) before confirmation would be required.

 

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Experienced Cover User DaniiRockett
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Re: Confirm Company File

i just spoke with them after being on hold for a very long time. They are in the process of fixing this but might take a fair while

Experienced Cover User DaniiRockett
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Re: Unable to log-in to AccountRight

I agree. There seems to be too many issues with Myob. I spoke with them and they are trying to fix this..... but still not very happy indeed

Experienced Cover User DaniiRockett
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Re: conirm Company File

Do we get reimbursed for this???? 

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