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Actually, I started the day looked to try out MYOB essentials, but it wouldn't let me in (covered in a different post), so then I tried MYOB AccountRight ... and I thought it was all going well, installed, setting up the chart of accounts etc., until I tried to enter my first journal entry for 1/7/2018 and discovered that for some reason the file thinks my conversion date is 1/8/2018.
I could have sworned I checked that (even though the registration process surprised me by asking for these details before I'd even gotten any software installed). Whatever. I don't know how it went wrong, but of course now I can't change it even though there are no actual transactions in the file yet. Since we are talking "AccountRight Plus" with just one file: I can't start again, I can't deactivate to allow starting a new file, and I can't fix the problem. It has not been a good day. What happens now?
Solved! Go to Solution.
I've sent you a private message on the Community Forum to arrange for the company file to be deactivated and removed from the cloud if required.
Deactivation will free up the space on that serial number so a new company file can be created and uploaded if necessary