Editing User Access

[MAK66]

I set up a user that should have been an Adviser. As they accessed the system it now will not let me delete them and re-added. Also will not let me change the user type. How can I correct this? 

[Doreen_P · Accepted solution]

Hi, @MAK66 

Thanks for your post, and Welcome to MYOB Community Forum.

When deleting a user, kindly go to Setup > User access > Click the User ID of the user > Then click the bin to delete the user. Please refer to the screenshot below.

You may also check The Help Article Set up user access for further information on how to add an advisor.

Please let us know if you require further assistance with this.

Best regards,

Doreen

[Isaiah_C]

Hi @MAK66,

Thank you for your patience. Do you still need assistance with this? Please let us know if you still need help and we'll be glad to assist you.

Please let me know if you need further help.

Kind regards,

Sai