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Email says Bank Feed ready but MYOB still says awaiting bank

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KerrinSim
Experienced Cover User
15 Posts
Experienced Cover User
Australia
Experienced Cover User

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Email says Bank Feed ready but MYOB still says awaiting bank

I received an email yesterday saying that my bank feed application for AMEX is ready, but when I login to MYOB and go to settings it still says "awaiting bank" and the bank feed isn't working. I've clicked on check/update status but it still says awaiting bank. I've linked the associated account properly. Is this normal or do I need to re-apply? 

 

2 REPLIES 2
Genreve_S
MYOB Moderator
2,442 Posts
MYOB Moderator
MYOB Moderator

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Re: Email says Bank Feed ready but MYOB still says awaiting bank

Hi @KerrinSim 

Thanks for posting. 

I would be happy to help with your bank feeds. 

Please send me a private message containing your 

  • Serial number 
  • Full name and email address
  • Company name 
  • Company File ID (Help> About MYOB AccountRight)
  • last 4 digits bank account of the bank that has the issue.

for us to further assist. 

 

Cheers 

Genreve

KerrinSim
Experienced Cover User
15 Posts
Experienced Cover User
Australia
Experienced Cover User

15Posts

5Kudos

2Solutions

Accepted Solution Solved

Re: Email says Bank Feed ready but MYOB still says awaiting bank


@Genreve_S wrote:

Hi @KerrinSim 

Thanks for posting. 

I would be happy to help with your bank feeds. 

Please send me a private message containing your 

  • Serial number 
  • Full name and email address
  • Company name 
  • Company File ID (Help> About MYOB AccountRight)
  • last 4 digits bank account of the bank that has the issue.

for us to further assist. 

 

Cheers 

Genreve


Thanks Genreve,

I've PM's you with the details. 

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