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August 2021
August 2021
Hi Melisa
Excel is definitely installed on my computer.
Diagnostic log is attached.
Regards
Michel
August 2021
August 2021
Hi @MBLegADL,
Cheers,
Melisa
MYOB Community Support
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August 2021
August 2021
Hi @Michel-lci,
Thank you for attaching that. By looking at the error log it looks like you're experiencing a Microsoft.Office.Interop.Excel._Application error when connecting to Microsoft applications. Generally this error means that when a program such as AccountRight asks which version of Excel is installed, the wrong version is being reported back, causing a communication problem and errors between the programs.
This can happen when different versions of Office/Excel may have been previously installed on the computer, and components/values are left behind. This type of error can be fixed by one one of the following:
Do let u know how you go.
Cheers,
Melisa
MYOB Community Support
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August 2021
August 2021
Thanks,
Or a lot easier - now that you gave me where MYOB is looking for this version - I just copied and pasted the files from the previous version that were in a different location.
Sorted.
It would have been helpful to know that this upgrade was going to have a new location for these files.
Cheers...
August 2021
August 2021
Thanks @Melisa_D
We ended up uninstalling and installing Office365 again. I can now export to Excel
Regards
Michel
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