General Ledger out of balance

Lyds
1 Post
Cover User
Australia
Lyds
Cover User

1Posts

0Kudos

0Solutions

General Ledger out of balance

Hi there,

 

I have an unbalanced 2017fy GL report.  Difference equals the retained earnings (auto journaled amount by myob on 1/7/16).  Balance sheet balances.  Have read other forum notes this is a glitch in the program.  I upgraded to 2018.1 this morning hoping it would fix but still the same.  Help please ! Smiley Happy

1 REPLY
MYOB Moderator Hayden_B
507 Posts
MYOB Moderator
Australia
Hayden_B
MYOB Moderator

507Posts

78Kudos

84Solutions

Re: General Ledger out of balance

Hi @Lyds,

 

Welcome to the MYOB Community Forum, I hope you find it a great source of information.

 

I can absolutely help with this, fixing these requires us to have the datafile submitted to us for investigation on what is specifically causing the error and we can work on fixing these.

 

To get the ball rolling, can you please send me a Private Message containing:

  • Your MYOB Serial Number
  • A screenshot of the report showing the error.

 

You can send me a Private Message by clicking onto my Avatar and clicking Send Message on the next page.

 

If you have any other questions, please feel free to reach out.

 

Cheers,
Hayden
MYOB Partner/Social Support

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