How do I update payment details for a subscription online

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Experienced Cover User
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Experienced Cover User
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How do I update payment details for a subscription online

Good morning,

I am trying to find out how I can update payment details (update a Credit Card details for monthly Direct Debit) for a current subscription that is about to expire. I was hoping to do this online but am unable to find where I can do this. Any suggestions would be greatly appreciated.

 

Thanks

Drue

 

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MYOB Moderator
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Re: How do I update payment details for a subscription online

Hi @Druba 

 

The primary contact of an account can update the payment profile information via their my.MYOB account. Once that user is logged in they would be able to go to My Account>>Payment Profile and update that payment profile.

 

Looking at your account, you are not listed as that primary contact and thus wouldn't be able to access that Payment profile section in your my.MYOB account. The primary contact (initials are W.J.) would be able to action that request for you.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Highlighted
Experienced Cover User
11 Posts
Experienced Cover User
Australia
Experienced Cover User

11Posts

5Kudos

0Solutions

Re: How do I update payment details for a subscription online

Thank you Steven,

 

The primary contact is sorting it out now. Thank you for your help.

 

Have a great day

Drue

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