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How to remove user access if the Online Administrator is the Owner

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magicgru
3 Posts
Cover User
Australia
magicgru
Cover User

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How to remove user access if the Online Administrator is the Owner

Hi Support,

 

Our manager has resigned. She have set herself as Online Administrator and also owner.

How can I remove her access?

Thanks

 

1 REPLY 1
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MYOB Moderator Steven_M
2,000 Posts
MYOB Moderator
New Zealand
Steven_M
MYOB Moderator

31525Posts

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Accepted Solution Solved Solution

Re: How to remove user access if the Online Administrator is the Owner

Hi @magicgru

 

As you a the primary contact on the account, we certainly can make the necessary changes to remove another AccountRight Live Owner if required. In order to do this we would need for you to confirm some details and such as can you send me a private message on the Forum with the following details:

  • The serial number of your program - Setup>>Company Information
  • The company name
  • The user's name and email address you wish to remove from having access.

You can send me a private message on the Forum by selecting my username i.e. @Steven_M and selecting Send a Message

Kind regards,
Steven

MYOB Community Support

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