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If I ring can I get my file confirmed or do we need to wait for the error to be fixed. Updates on line would be good. Thanks Marie

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Marie1234
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September 2019

September 2019

If I ring can I get my file confirmed or do we need to wait for the error to be fixed. Updates on line would be good. Thanks Marie

 
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Neil_M
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September 2019

September 2019

Re: If I ring can I get my file confirmed or do we need to wait for the error to be fixed. Updates on line would be good. Thanks Marie

Hi @Marie1234 

 

As the issue is impacting the confirmation system itself, it wouldn’t matter whether you tried to confirm by phone or online as the issue persists. I recommend having a look at our announcement post on the issue, Unable to Activate/Confirm - 02/09/2019. This is where all updates on the issue will be posted

Regards,
Neil

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