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Link a User ID to your MYOB account

ArtisanL
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Link a User ID to your MYOB account

I went to upload a file. Now it goes straight to this:

Link a User ID to your MYOB account

It has Administrator as User ID. I put in password and I keep getting screen that says 'something went wrong'. I've logged out, restarted. Nothing. Now I can't access MYOB at all. Can't get past this screen. All this because I went to upload an account into the in tray. 

 

Given I can't get past this screen to do anything now, any suggestions? Help?

1 REPLY 1
Melisa_D
MYOB Moderator
6,309 Posts
MYOB Moderator
MYOB Moderator

6,309Posts

451Kudos

693Solutions

Re: Link a User ID to your MYOB account

Hi @ArtisanL

 

Thank you for your post and welcome to the Community Forum ! If you're still experiencing this error message, can you please retrieve the diagnostic log of the AccountRight file so we can investigate further. 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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