Live Bank Feeds are DOWN AGAINNNN!!!

Partner JenineD
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Live Bank Feeds are DOWN AGAINNNN!!!

Are you sure it was fixed on the 11th?  It's the 14th now and I am still getting the same message "unable to connect" and my interent is working because....here I am!!!

 

This is becoming worse than a web-browser based program like XERO.  Pick up your game MYOB!  We have had so much down time in the past 6 months that it has cost my clients and myself endless hours of $'s.

 

It's just UNACCEPTABLE!

27 REPLIES 27
Experienced User Epicurean1
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Re: Live Bank Feeds are DOWN AGAINNNN!!!

What a Joke huh- Been down for me since Friday it's really doing my head in.. 

Experienced Cover User AdriSar
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Re: Live Bank Feeds are DOWN AGAINNNN!!!

Same here. Have not had working bank feeds since last Thursday. Same message - unable to connect. On Friday, didn't get the message, but no bank feeds either.

Partner JenineD
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Re: Live Bank Feeds are DOWN AGAINNNN!!!

Yes, I agree.  I think we should have stuck with the old method of printing out the bank statement and manually working off that.  Or log into the bank and export a .qif file and upload it back into MYOB.  It's a bit of a pain because you can't save where you are up to, you have to enter every single transaction or start again if you close out of the screen.

 

It's good for small volumes though.

 

As much as I hate Xero, I am seriously considering moving to it.  They hardly have down-time!

accountspayable
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Bank Feeds

Bank Feeds not working again this morning..... please investigate and fix urgently

Contributing Partner fdonnelly
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Re: Live Bank Feeds are DOWN AGAINNNN!!!

Same here. Getting the usual error message. This is becoming very frustrating. 

Experienced Cover User SharonSL
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Re: Live Bank Feeds are DOWN AGAINNNN!!!

Mine are down too... didn't get Friday's through either even though MYOB said it was working Smiley Sad  

Partner JenineD
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Re: Live Bank Feeds are DOWN AGAINNNN!!!

Why has Steven one of the MYOB Moderator's posted that the issue on 11/10 has been resolved on the forum page Alert?  And they have not put a new Alert up. It's 9.44am - surely they have noticed by now.

 

I worked on the live feeds Friday & Saturday.  I wonder if it is selected versions.

Contributing User MJL
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Re: Live Bank Feeds are DOWN AGAINNNN!!!

I've had no feeds since Thursday.  This is completely BS.  Fix this problem MYOB

MYOB Moderator Theresa_D
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Re: Live Bank Feeds are DOWN AGAINNNN!!!

Hi Everyone, 

 

We are aware that clients are encountering an Unable to Connect message when getting their bank feeds. This is currently under investigation by our team. Please subscribe to the post Bank Feeds: Unable to connect 14/10/19 for more information and updates, when they come to hand.

 

Apologies for the inconvenience. 

Cheers,
Theresa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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