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MYOB Pay Direct payments

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Superjo
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Superjo
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MYOB Pay Direct payments

I received notification that a payment had been made via credit card via pay direct - It has been 1 week and I have not received payment nor has the payment been returned to the customer - Can this be investigated please - Details shoiwng on their bank info shows a payment made to a Plumbing & Air Conditioning Compmany at Milson Point - Payment amount is $2800 

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MYOB Product Team Haydes
6,147 Posts
MYOB Product Team
Australia
Haydes
MYOB Product Team

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Re: MYOB Pay Direct payments

Hi @Superjo

 

I can look into this one for you. Could you please send me a Private Message with:

  • The Invoice# that was paid
  • The Payment Amount
  • The date the payment was made

 

I can then look this up with the team here to track down the payment for you.



Cheers,

Hayden
MYOB Product Team
Superjo
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Superjo
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Re: MYOB Pay Direct payments

I have sent a PM 

 

Many thanks 

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