Myob fee relief

Ultimate Partner
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Myob fee relief

Myob has recently announced price increase of all its subscriptions commencing April. How about MYOB leading the way by announcing a  fee free period to assist small business with the financial impact of the Coronavirus 

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Paul Bihet MYOB Certified Consultant
(Bookkeeper Support & Training)
MYOB Sales, Installation & Support
B.A.S. Service Provider
Phone (08) 7131 1116
Mobile 0413 313 403
Fax (08) 7200 7715
Email: paul@mysupportman.com.au
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Community Manager
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Re: Myob fee relief

Hi Paul (@PaulBihet),

 

Thank you for your post. We agree with you and understand the role we play in the small business community.

 

Below is a snippet from a message from our CEO, Greg Ellis, that has gone out to our customer community today. 

 

MYOB understands the important role that we play in supporting the business community across Australia and New Zealand. This role is particularly important in times of uncertainty, which is why we have taken tangible steps to help with immediate cash flow concerns:

 

  • The immediate suspension of price rises until further notice
  • A review of payment terms to provide flexibility to industries hardest hit
  • The implementation of a dedicated support team to manage hardship applications
  • Providing information on access to government grants

You can read the complete message from Greg here - COVID-19: Pricing, Support and Stimulus Package

 

Stay safe and thank you for your continued support.  

Cheers,
Suja Pillai

Social Support and Community Manager

Online Help| Forum Search| my.MYOB| Download Page

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Experienced Cover User
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Re: Myob fee relief

Hi Suja

Please explain then why we have received an email and increase in our subscription this month - while the country is still increasingly affected by COVID-19 ?

Kind regards

Lara

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Re: Myob fee relief

Hi @LaraJ 

 

I see you have posted a similar enquiry, to which I have responded discussing the reason for the increase in price. Should you wish to discuss a potential hardship application I recommend emailing accounts@myob.com to discuss your options in which we can support you through this time

Regards,
Neil

MYOB Community Support

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Experienced Cover User
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Re: Myob fee relief

Despite the discount, which was a peace offering for the hardship we are enduring with MYOB itself, the subscription price has actually increased.

 

MYOB Moderator
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Re: Myob fee relief

Hi

 

Outside of the current global pandemic, we typically review our prices once a year. The last price rise happened in early September last year. When your discount came to an end you were repriced to the current subscription value of $140 per month or $1680 per year.

Regards,
Neil

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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