New user hasn't received invitation

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Settler
Experienced User
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Experienced User
Experienced User

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New user hasn't received invitation

Tried inviting a new user from our 9 company files and none of the invites were received, despite resending the invitations.

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Melisa_D
10,735 Posts
Former Staff
Former Staff

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Re: New user hasn't received invitation

Hi @Settler

 

Thanks for your post. Our team are currently investigating an issue with account maintenance and online user access management. They are working to get this resolved as quickly as possible, further updates will be made on this Community Forum post Account maintenance and online user access impact - 12/9/2022

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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