Partner Zone

Offline Company Files

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
MinEr916
Experienced User
35 Posts
Experienced User
Experienced User

35Posts

7Kudos

0Solutions

Offline Company Files

Hi We use AccountRight Premier which we have two online files, that's ok, everything's ok ... fingers crossed. We also have two little sets of accounts offline. I can't access them anymore. I tried to open them the usual way, it went through the normal credentials, at the screen when you think the file will open any second, the window disappears. Has there been any change that we can no longer access offline files? I need to get in to them to get the year's data entered (just 3 transactions each month) and access to last year's tax. Any help appreciated. Regards, Jillian
1 REPLY 1
Steven_M
45,180 Posts
Former Staff
New Zealand
Former Staff

45,180Posts

0Kudos

6,760Solutions

Re: Offline Company Files

Hi @MinEr916 

 

I would have a guess that you would need to take a look at Unable to open recently upgraded company file. which contains a tool that can be run over the company file that has resolved similar situations for others users.

Do let us know how you get on and if you require further assistance.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| My Account

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post