Online Administrator Access/Change Owner

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Contributing Cover User YanaConstable
6 Posts
Contributing Cover User
Australia
Contributing Cover User

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Online Administrator Access/Change Owner

Hi

 

I need to be able to give someone the ability to use their online MYOB file offline, After a bit of research I think only online administrators are able to take a file offline.

 

Can you please advise how I make the person an online administrator or change the current owner to the person who needs offline access?

 

Your help in this matter is appreciated.

 

Regards,

Yana Constable

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Former Staff Tallie_M
4,461 Posts
Former Staff
Australia
Former Staff

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Re: Online Administrator Access/Change Owner

Hi there @YanaConstable,

 

Welcome to the Community Forum! We do hope you find it a valuable resource for getting the most out of your software.

 

You are correct in that a file user has to be sent up with AccountRight Live administrator / owner access in order to check out a datafile and work on it offline. We'd be more than happy to assist you with this. I have sent you a private message requesting additional information so that we can then go ahead and process your request.

 

Please don't hesitate to post again should you have any other queries, or require further assistance.

Warm Regards,

Tallie

MYOB Client Support
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