Open MYOX FILE

OliveTwb
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Cover User
Australia
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Open MYOX FILE

Hi MYOB team,

 

My client uses AccountRight v19.3. She sent me the myox file. I downloaded AccountRight Standard 2019 .8 from myob.com and installed it to my laptop. And I could not open her file. Could you please help me to show me how to open this file ? 

You help is greatly appreciated. 

 

Have a nice day !

 

Cheers,

 

Olivia 

4 REPLIES 4
Steven_M
MYOB Moderator
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MYOB Moderator
New Zealand
MYOB Moderator

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Re: Open MYOX FILE

Hi @OliveTwb 

 

A myox file is a company file that has been upgraded to the AccountRight 20xx product range.

 

You mentioned that the user is using AccountRight 19.3, which is not actually a version of the software that we do have. It sounds like they meant AccountRight 2019.3, which would be capable of opening those myox files. If you are needing an installer for that version check out our Product Downloads page.

 

Once AccountRight 2019.3 has been installed you would be able to select Open a Company File>>My library -- Add a file to this library before selecting to open it.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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OliveTwb
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Australia
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Re: Open MYOX FILE

Hi Steven,

 

Thank you for your reply.  How can I add the file to my library ? Please show me. 

 

Cheers,

Olivia

 

Steven_M
MYOB Moderator
40,148 Posts
MYOB Moderator
New Zealand
MYOB Moderator

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Re: Open MYOX FILE

Hi @OliveTwb 

 

A company file can be added to your local library by:

  1. Opening AccountRight
  2. Navigating to Open a Company File>>My Library
  3. Selecting Add a company file to this library
  4. Navigating and choosing the required (myox) file

Once that file has been selected, it will be added to your library location and be listed in the My AccountRight File to be able to be opened by the user.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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OliveTwb
4 Posts
Cover User
Australia
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Re: Open MYOX FILE

Hi Steven,

 

I know how to add the file to My library. I downloaded the wrong software before. 

 

Cheers,

Olivia

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