Re: Cannot login to my.myob

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Re: Cannot login to my.myob

I don't seem to have a login for my.MYOB. Is that automatically created when the administrator added me as a user? What needs to be done to activate this? We use AccountRight, the cloud version. 

thanks,

Hanna

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Re: Cannot login to my.myob

Hi @HannaD3VR

 

Thank you for your post. I'm happy to assist, can you please send me a private message with the following information:

  • Serial number 
  • Your full name 
  • Email address used to sign into your file

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Re: Cannot login to my.myob

Hi Melissa, thanks for your message. See below the requested information:

  •  
  •  

The issue is that no-one in our company is able anymore to manage users. We used to be able to do this, but it has disappeared from the options in Setup. I'm hoping it's because we changed to the Cloud version last year and that the my.Myob login will fix it. 

 

Cheers

Hanna

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Re: Cannot login to my.myob

Hi @HannaD3VR

 

Thank you for the information provided. I've also received your private message, I have responded requesting additional information. 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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