Removal of Owner User and Administrator Password Error

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Experienced Cover User isaaccounts
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Experienced Cover User
Australia
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Removal of Owner User and Administrator Password Error

Hi,

i am owner/administrator of Account Right, i was changing user access and somehow removed ALL my administrator privleges, so i can only access banking and sales, which is what i was changing one of the users to?  i am currently on hold to myob, but i really need to access ALL myob.

the first technician says he has never seen it before, i have gone  through all relevant checks and verification, anyone help urgently please?

 

i can't access set up manager users as its grey

thanks in advance

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MYOB Staff Post LeightonJ
588 Posts
MYOB Staff Post
MYOB Staff Post

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Accepted Solution Solved

Re: Removal of Owner User and Administrator Password Error

Hi @isaaccounts

 

A warm welcome to the MYOB Community Forum. I hope you find this place as a useful source of information.

 

I have noticed that you have managed to reach our support team yesterday and that they have ran the necessary fix script for your problem.

 

I would just want to confirm with you if this is all sorted now. Please let us know if this is still not sorted at the moment and we will arrange for you to get a fix script ran for you company file.

 

If you have any more questions, feel free to put it here in the Community.

 


Kind regards,
Leighton
Client Support Representative

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Experienced Cover User isaaccounts
11 Posts
Experienced Cover User
Australia
Experienced Cover User

11Posts

2Kudos

2Solutions

Re: Removal of Owner User and Administrator Password Error

Thank you,

 i was extremely thankful that this solution was resolved in a timely manner, I just wish the wait time of over an hour wa quicker.

thanks for your query

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