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Reports timing out

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JanetteK
Contributing Partner
13 Posts
Contributing Partner
Australia
JanetteK
JanetteK
Contributing Partner

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August 2019

August 2019

Reports timing out

I am trying to run reports and constantly get a time out error.  I am working on a file in the cloud.  I notice on posts from previous years that it is possible to extend the time out period.  Can anyone supply this to me please.

 

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Neil_M
13,473 Posts
Former Staff
Neil_M
Neil_M
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August 2019

August 2019

Re: Reports timing out

Hi @JanetteK 

 

The timeout extender can be found on our Community Forum post, AccountRight Timeout Extender. As this does involve modifying a specific file on your computer, you may want to speak with your IT professional for assistance

Regards,
Neil

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