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Setting up bank feeds with CBA Commbiz account

Luco
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Luco
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Setting up bank feeds with CBA Commbiz account

Our "owner" can't manage to set up our bank feed.  Can you please send me the relevant form to set this up?  I have read the instructions and note you must still be the owner to access the form online so I need one emailed to me.

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MYOB Moderator Steven_M
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Steven_M
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Re: Setting up bank feeds with CBA Commbiz account

Hi @Luco 

 

Currently, only the AccountRight Live Owner can apply for bank feeds on a serial number. If you are needing to apply for bank feeds and not the AccountRight Live Owner then you would need to get that user to apply for the feeds.

 

If you are in a situation where the AccountRight Live Owner is not working at the business and/or no longer contactable then we would need to speak to the primary contact on that account. If that primary contact was the AccountRight Live Owner then a change of details form would need to be completed to allow for the primary contact/AccountRight Live Owner to be updated.

Kind regards,
Steven

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Nicole_004
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Nicole_004

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Re: Setting up bank feeds with CBA Commbiz account

We are trying to set up bank feeds for MYOB Account Right - 2019.2.2. We tried processed online but have been told my MYOB we entered the incorrect User ID. So we Contacted CommBiz and have gone in to complete again as we did not know where to enter the MYOB authority number and CommBiz  have said they will require the bank form. I have currently wasted 45 minutes to be disconnected, now another hour while they liase with supervisor. We just need the Forms to get the bank feeds. This is the Commercial side of Commonwealth Bank Australia. Can anyone help?

MYOB Moderator Gayathri
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Gayathri
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Re: Setting up bank feeds with CBA Commbiz account

Hi @Nicole_004,

 

Thank you for the post! Welcome to the MYOB Community Forum.  

 

I am sorry for the inconvenience. I am linking you to one of the help articles on Setting up a bank feed for a Commonwealth Bank account which has information on apply for a bank feed (to apply with application form).

 

If you have any further questions, please feel free to post again.

 

Thank you.

Cheers,
Gayathri

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