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St George Bank feeds

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Wonderingwhy
4 Posts
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Australia
Wonderingwhy
Cover User

4Posts

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St George Bank feeds

I've noticed that some days our St George Bank Feeds don't come through. When we first started using bank feeds, they were daily. When I look up the frequency, it says they are supposed to be daily, however I've noticed that maybe 2 times out of a week they don't come through until 2 days later. 

I've waited until lunchtime today to see if that made a difference, I'm wanting to reconcile yesterdays bank rec (9/08/18) yet they still aren't through. 

Are you able to advise on this?

 

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MYOB Moderator Hayden_B
2,431 Posts
MYOB Moderator
Australia
Hayden_B
MYOB Moderator

2431Posts

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Re: St George Bank feeds

Hi @Wonderingwhy

 

We have recently had some troubles with Bank Feeds lately, however I have not heard anything occurring today.

 

I've looked into this with the team and we can definitely see your transactions processing and waiting to be sent to your datafile later today.

 

I do apologise for the delays with the transactions and I have been advised you shouldn't need to wait too much longer for them to appear.

 

Please let me know if you're still encountering troubles and I will look into this matter for you.

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