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Store myox file

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Clairez
4 Posts
User
Clairez

4Posts

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Store myox file

Hello,

 

Can you please send me the Stadfast Tehnologies file as at 15 March 2016? We lost that file due to some IT backing up process overwriting the original file, now we end up with multiple files that do not have the complete data.

 

Please also feel free to call me on 02 9495 6502 if required.

 

Thanks,

 

Claire

3 REPLIES 3
MYOB Moderator Hayden_B
5,861 Posts
MYOB Moderator
Australia
Hayden_B
MYOB Moderator

5861Posts

912Kudos

822Solutions

Re: Store myox file

Hi @Clairez 

 

If the datafile was kept online, I might be able to see if we have a backup copy of the file to provide. Using your email address I found multiple accounts.

 

I've sent you a Private Message asking for a few more details so I can find the correct account and file to see if we have a backup for you.

 

You can check your Private Messages by clicking link: Private Message Inbox

MYOB Moderator Hayden_B
5,861 Posts
MYOB Moderator
Australia
Hayden_B
MYOB Moderator

5861Posts

912Kudos

822Solutions

Re: Store myox file

Hi @Clairez 

 

Thank you for the PM with the details, I've had a look at your account and as this file was never using our Cloud service we do not have any copy of the files that we can provide.

 

From your description of backup processes, it sounds like this file was stored on a in-house server. I would suggest contacting the IT department to see what copy of the file they would have with the data.

Clairez
4 Posts
User
Clairez

4Posts

1Kudos

0Solutions

Re: Store myox file

Okay Hayden. Thank you for your help.

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