Partner Zone
Partner Zone

Unable to Connect - 23/04/2019

Highlighted
MYOB Moderator Steven_M
31,038 Posts
MYOB Moderator
New Zealand
Steven_M
MYOB Moderator

31038Posts

3923Kudos

4519Solutions

Solved: Go to Solution

Unable to Connect - 23/04/2019

Hi Everyone

 

Current Status: Resolved 23/04/2019 11:20 AM (AEST)


Products: AccountRight Live

 

We are currently aware of some clients are receiving an "Unable to Connect" or Connection messages when attempting to access their company file in the cloud with AccountRight.


We apologise for the inconvenience. Our team is looking into the cause right now and we realise how important it is to resolve it as quickly as possible. Thanks for your patience during this time.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

1 REPLY 1
MYOB Moderator Steven_M
31,038 Posts
MYOB Moderator
New Zealand
Steven_M
MYOB Moderator

31038Posts

3923Kudos

4519Solutions

Accepted Solution Solved Solution

Re: Unable to Connect - 23/04/2019

Hi Everyone


Thank you for your patience and understanding

 

Our team have managed to resolve the connection errors that clients have been receiving today and clients should now be able to log into their online files successfully.


Once again, we apologise for the inconvenience and thank clients for their patience.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?
Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post