Unable to Connect

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Contributing User
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Solved: Go to Solution

Unable to Connect

Is anyone else having issues connecting?  I was on until lunchtime then all of a sudden I received the Unable to Connect.  I have internet.  I turned off and on...anyone else???

Thanks

18 REPLIES 18
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Experienced User
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Re: Unable to Connect

same happened on me. The team are getting the issue to be fixed here 

 

 

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Contributing User
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Contributing User
Contributing User

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Re: Unable to Connect

We are unable to connect to AccountRight at the moment either.

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Experienced Cover User
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Experienced Cover User
New Zealand
Experienced Cover User

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Re: Unable to Connect

I think we are all having this issue! none of us can get in, or were kicked out and can't get back in.....

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MYOB Moderator
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Accepted Solution Solved

Re: Unable to Connect

Hi @MelWill13 @vidario1 @JacquieS @ERStewart @MichelleC11 

 

I'm afraid that we are experiencing an issue affecting some clients from accessing our online products/services. Our teams are currently investigating it with top priority, apologies for the inconvenience caused.

 

For more information and updates on this matter, I'd suggest subscribing to this sticky post to receive email notifications:

 

Unable to log into my.MYOB accounts - 504 Gateway Timeout error (05/05/2020)

Cheers,
Clover

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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4 Posts
User

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Re: Unable to Connect

Yes I've been having the same problem this afternoon. "Unable to connect", etc.

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Experienced User
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Experienced User
Experienced User

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Re: Unable to Connect

Everyone try to log in as mine is back to normal. Thanks MYOB team

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User

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Re: Unable to Connect

Yay same here

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Re: Unable to Connect


@CloverQ wrote:

Hi @MelWill13 @vidario1 @JacquieS @ERStewart @MichelleC11 

 

I'm afraid that we are experiencing an issue affecting some clients from accessing our online products/services. Our teams are currently investigating it with top priority, apologies for the inconvenience caused.

 

For more information and updates on this matter, I'd suggest subscribing to this sticky post to receive email notifications:

 

Unable to log into my.MYOB accounts - 504 Gateway Timeout error (05/05/2020)


I'm back on now - thanks MYOB.

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Experienced Cover User
10 Posts
Experienced Cover User
New Zealand
Experienced Cover User

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Re: Unable to Connect

didn't work for us? ....

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