Unable to activate a file

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Gail123
Experienced User
13 Posts
Experienced User
Experienced User

13Posts

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Unable to activate a file

I am trying to activate a file online and have received a message saying that we have reached the maximum limit of activated files. 

Can you please send to me a list of our activated files to see if I can de-activate any of them.

Thanks very much

Gail

1 REPLY 1
Melisa_D
10,735 Posts
Former Staff
Former Staff

10,735Posts

0Kudos

1,186Solutions

Re: Unable to activate a file

Hi @Gail123

 

Thanks for your post. I've just responded to your additional post, could you please send through the serial number of the file you're trying to activate via private message so I can assist with this. 

Cheers,
Melisa

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