Unable to confirm company file online

[GDCE]

I am unable to confirm another company file online. Your assistance would be much appreciated.

Thanks & Regards

Anne

[CloverQ]

Hi @GDCE 

I'm happy to check it for you, could you please send me a private message with the following information?

• The MYOB Serial Number (Found in: Setup > Company Information)
• The Company File ID, product and build (Found in: Help > About MYOB AccountRight), a screenshot works too
• (For v19.x and below) Choose confirm by phone, what's the company file code shown?

[GDCE]

please advise

Thanks & Regards

Anne

[CloverQ · Accepted solution]

Hi @GDCE 

Apologies for the delay, I was away the past 2 days.

I have just replied to your private message with the confirmation code. If there's any problems please feel free to let me know.

[Tobby]

Hi Clover,

I had similar issues and need your assistance please 

Tobby