Unable to confirm company file

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Experienced Cover User
64 Posts
Experienced Cover User
Australia
Experienced Cover User

64Posts

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Unable to confirm company file

Hi there

Is anyone else getting the "Unable to automatically confirm your company file" message this morning?  

I've been using MYOB fine last week, I've come in this morning and can't open my file.  

Lani

18 REPLIES 18
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User

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Re: Unable to confirm company file

Yep, I have got the same message this morning as well. 

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Contributing Cover User
8 Posts
Contributing Cover User
Contributing Cover User

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6Kudos

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Re: Unable to confirm company file

Ive just hit confirm later at this stage.

I can at least get my EOM work done and I still have 14 days to confirm.

But at least the MYOB team are now aware.

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Experienced Cover User
36 Posts
Experienced Cover User
Australia
Experienced Cover User

36Posts

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Re: Unable to confirm company file

Me too.

 

This is OK for 2 of my entities but fail for the other one.

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User

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Re: Unable to confirm company file

Yep - I'm in the same boat.

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2 Posts
User

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Re: Unable to confirm company file

Having the same issue and I need to do a payroll this morning. 

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User

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Re: Unable to confirm company file

Yes we are getting this too. When you get to the confirm your company file screen select the drop down list (confirm online) and choose confirm later.  MYOB had this problem a few months ago.

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Cover User
Cover User

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Re: Unable to confirm company file

I am having the same problem this morning.

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Contributing Cover User
8 Posts
Contributing Cover User
Contributing Cover User

8Posts

6Kudos

1Solutions

Re: Unable to confirm company file

Click on "confirm later".

This should enable you to at least continue with your payroll and EOM duties till MYOB resolve this issue.

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Contributing Cover User
8 Posts
Contributing Cover User
Contributing Cover User

8Posts

6Kudos

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Re: Unable to confirm company file

Im not sure about 3 files simultaneously, but thanks for the heads up!

Perhaps try working on 1 or 2 at a time till this is resolved.

 

Good luck cos Im doing the same now Smiley Happy

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