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September - last edited September
September - last edited September
Hi Everyone
Current Status: Resolved- 23/09/2019 11:30 AM (AEST)
Products: AccountRight Bank Feeds
We are aware that clients are encountering an Unable to Connect error when attempting to retrieve their latest bank feed transactions. Our team is looking into the cause right now and we realise how important it is to resolve it as quickly as possible.
We apologise for the inconvenience and thank you for your patience during this time
Kind regards,
Steven
MYOB Community Support
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September
September
Hi Everyone
We are still investigating this situation to make those bank feed transactions available for clients as soon as possible.
Thank you for patience and understanding at this time.
Kind regards,
Steven
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others
September
September
Hi Everyone
Thank you for your patience
Clients encountering an Unable to Connect message will now be able to access their latest transactions without that message occurring.
Note: There may be a delay in receiving those latest transactions for some clients while the backlog is being processed.
Once again, we apologise for the inconvenience
Kind regards,
Steven
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others
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