Unable to get bank feeds - 03/09/2019

MYOB Moderator Steven_M
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MYOB Moderator
New Zealand
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Unable to get bank feeds - 03/09/2019

Hi Everyone


Products: AccountRight


We are aware that clients are encountering an Unable to Connect message when attempting to access their latest bank feed transactions. We’re looking into the cause right now and we realise how important it is to resolve it as quickly as possible. 

 

We apologise for the inconvenience and thank you for your patience

Kind regards,
Steven

MYOB Community Support

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MYOB Moderator Steven_M
32,104 Posts
MYOB Moderator
New Zealand
MYOB Moderator

32,104Posts

4,264Kudos

0Solutions

Re: Unable to get bank feeds - 03/09/2019

Hi Everyone

Thank you for patience

 

Clients will now be able to receive their latest bank feed transactions without encountering an Unable to Connect message. Note: There may be a delay in providing those feeds due to the backlog.

 

Once again thank your patience and do apologise for the inconvenience.

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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MYOB Moderator Steven_M
32,104 Posts
MYOB Moderator
New Zealand
MYOB Moderator

32,104Posts

4,264Kudos

0Solutions

Re: Unable to get bank feeds - 03/09/2019

Hi Everyone


For those clients with Bank of New Zealand (BNZ accounts), there is currently a delay in providing those latest transactions.

 

More information can be found on Bank Feeds Delay for BNZ from 31/08/2019

Kind regards,
Steven

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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