Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
January
January
Hello - I have administrator access and am using AccountRight Plus 2022.11.0 - Our company file is online.
I need to re-activate/re-invite a user whose access was temporarily removed - I have made the user active again in the company file but, when I go to "Invite online user" in my.MYOB, I get a message saying:
"The invitation couldn't be sent because this person is already entitled to use this company file."
I have checked the list of users in my.MYOB - The user I am trying to add is listed with a status of "access removed" and I can see no way of changing this.
Is there some step I have missed?
Solved! Go to Solution.
January - last edited January
January - last edited January
Hi @Maus-MSV,
Thanks for your post. I'm happy to take a look into this for you, can you please send me a private message with the below details:
Update: Have activated the users access
Cheers,
Melisa
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others
by
UNHAPPY5
a week ago
3
112
|
3
|
112
|
||
15
|
2023
|
|||
0
|
378
|
|||
4
|
1557
|
|||
0
|
755
|