Unable to upload AccounRight SE 2022.8 file online

[MP44]

We currently have an AccounRight SE 2022.8 file housed on a third party server. When trying to go online we get this error message:

"Unable to upload. There was a problem uploading this file. A connection error may have occurred. Please try again later."

We have tried multiple times with two different administrators in different locations. Connections are good, but always the same error.

[Komal_S · Accepted solution]

Hi @MP44 

Can you please send me the following information by Private Message, so we can check what else might be causing this problem:

• Your product serial number
• Login email address 
• Company file name and company file ID (found under Help>>About MYOB AccountRight)

[AMJ1]

Still waiting for resolution sviz upload to ATO

[Komal_S]

Hi @AMJ1 

Apologies for the delay in response. If you're experiencing any issue, please give me the details and I'll be happy to assist. 

[MP44]

Hi Komal

The last message was not from me. My query was resolved some time ago.

Best regards

Martin