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Unable to upload AccounRight SE 2022.8 file online

MP44
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Unable to upload AccounRight SE 2022.8 file online

We currently have an AccounRight SE 2022.8 file housed on a third party server. When trying to go online we get this error message:

 

"Unable to upload. There was a problem uploading this file. A connection error may have occurred. Please try again later."

 

We have tried multiple times with two different administrators in different locations. Connections are good, but always the same error.

4 REPLIES 4
Komal_S
MYOB Moderator
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Accepted Solution Solved

Re: Unable to upload AccounRight SE 2022.8 file online

Hi @MP44 

Can you please send me the following information by Private Message, so we can check what else might be causing this problem:

 

  • Your product serial number
  • Login email address 
  • Company file name and company file ID (found under Help>>About MYOB AccountRight)

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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AMJ1
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Re: Unable to upload AccounRight SE 2022.8 file online

Still waiting for resolution sviz upload to ATO

Komal_S
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Re: Unable to upload AccounRight SE 2022.8 file online

Hi @AMJ1 


Apologies for the delay in response. If you're experiencing any issue, please give me the details and I'll be happy to assist. 

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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MP44
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Re: Unable to upload AccounRight SE 2022.8 file online

Hi Komal

 

The last message was not from me. My query was resolved some time ago.

 

Best regards

Martin

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