Using Accountright ofline

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Wendy67
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Using Accountright ofline

I was informed by your people that I could have ten company files if I use the company file offline. I only have seven so far and have another one that will probably ony have 100 transactions a year. VEEEEEEry small....but I want to provide professional looking invoices and be able to reconcile the bank account and produce reports.

 

Each time I try to add the new file I get a message stating that I can only have 2......I am not ONLINE.

 

Can I pleae have a solution to this problem as a matter of urgency.

 

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Melisa_D
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Re: Using Accountright ofline

Hi @Wendy67

 

Thanks for your post and welcome to the Community Forum ! I can check to see what file IDs you're using and what files have been activated, if there are files activated that are no longer being used we can deactivate the files. So I can check this for you, can you please send me a private message with the below details:

  • Serial number 
  • Your full name and email address
  • File ID of each file that you're currently using (This can be found when signed into the file by going to Help > About MYOB AccountRight)

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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Wendy67
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Re: Using Accountright ofline

Yes please......Please lst me know when done.

 

Wendy

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