bank feeds not working march 2020

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MYJEL
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bank feeds not working march 2020

bank feeds march 2020.png

Can someone please explain this??

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MYJEL
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Re: bank feeds not working march 2020

bank feeds march 2020-1.png

Now i get this. not sure if this is progress...

MYJEL
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Re: bank feeds not working march 2020

Now my system has locked up and i have had to re-start.... i love it when we have updates, we get to find out all the new and exciting problems to using the system!

Melisa_D
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Re: bank feeds not working march 2020

Hi @MYJEL

 

Sorry to hear that you're experiencing this, I am currently investigating this with our team as there has been a few reports of this error. Can I please confirm which Banking institution you are with ?

Cheers,
Melisa

MYOB Community Support

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MYJEL
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Re: bank feeds not working march 2020

Bendigo

Melisa_D
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Re: bank feeds not working march 2020

Hi @MYJEL

 

Our team have advised that this issue has now been resolved. Can you please close down your software and reopen it, you should now be able to get Bank Feeds. 

Cheers,
Melisa

MYOB Community Support

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MYJEL
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Re: bank feeds not working march 2020

Thanks, restarted MYOB (again - 5th time) and it is working now.

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