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November 2019
November 2019
I have an issue when veiwing the item list, inventory on hand is showing some items still have a numeral amount with unusal long decimal place with either an E-15 or E-16 on the end of the number.
Call up a inventory count report inventory show zero on hand as it should be. Not sure how to fix this only have had this problem since changing to the cloud.
Jane Oakley
Solved! Go to Solution.
November 2019
November 2019
When looking up the inventory item list there are positive and negative figures with the errors, E-15, E-16, and E-14. They should be all zero.
How do I get these figures to read Zero.
November 2019
November 2019
Hi @joakley
We do have a script in which can run over company files that are showing unusually long decimal place or N/A inventory values or a negative inventory message when changing the preferences. Just before we do arrange for that we need for you to check the following:
Please note that if you do have any receive item transactions these would need to be converted into Bills before this process.
If those options are fine and you don't have any negative values we can arrange for the script to be run: For us to do this we need to confirm the following details:
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