Partner Zone
Partner Zone

sign in MYOB online

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Experienced Cover User Helper
86 Posts
Experienced Cover User
Helper
Experienced Cover User

86Posts

8Kudos

1Solutions

Solved: Go to Solution

sign in MYOB online

AccountRight 2019.1

 

Hello

How do I remove the 2 files that are showing when I go to sign into MYOB (our file is in the cloud)?

How do I have MYOB automatically go to our cloud file?

 

This use to be all sorted, worked smoothly. Since receiving the file back from MYOB data services and restoring, now it is all messy.  Use to be 1 step, now 5 steps.

 

How I am currently logging in is:

Step 1 Click MYOB AR icon, Log into -- 2 files are showing as per screenshot (if i click on either of these it does not work)

Step 2 Click open a company file

Step 3 Click online

Step 4 Sign into myob online

Step 5 click the company file

am in!

screenshot.png
1 REPLY 1
MYOB Moderator Steven_M
31,099 Posts
MYOB Moderator
New Zealand
Steven_M
MYOB Moderator

31099Posts

3931Kudos

4528Solutions

Accepted Solution Solved Solution

Re: sign in MYOB online

Hi @Helper

 

A company file can be removed from the Recently opened company file list by right-clicking on the name and selecting Remove from List. Note: This will remove that file from the Recently Opened Company File list and not from the necessary library location.

 

Attachment.PNG

 

Once that list has been cleared, you can just open the necessary company file from the Open a Company File option and this should repopulate back into the Recently opened company file for easy opening.

 

Do let us know how you get on and if you require further assistance.

Kind regards,
Steven

MYOB Community Support

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