unable to connect to bank feeds .... again

Experienced Cover User MattPlow
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Re: unable to connect to bank feeds .... again

All while we get yet another price rise for the product....

Contributing Cover User Aleta_
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Re: unable to connect to bank feeds .... again

Think I might get a chicken roll for lunch.

WantGasPlumbing
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Re: unable to connect to bank feeds .... again

The problem of unable to connect to bank feeds is happening again today 11/10/19

 

MYOB Moderator Theresa_D
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Re: unable to connect to bank feeds .... again

Hi @WantGasPlumbing 

 

You might have missed the update on the community forum home page or the previous page of this post but we are aware of this. We have posted regarding today's bank feed outage. Please subscribe the post Bank Feeds Unable to Connect 11/10/2019 for updates on the status of this. 

 

I have seen everyone else's feedback as well.  I've passed it along but there's little I can do other than let you know when this is updated. Apologies for the delay and inconvenience. 

Cheers,
Theresa

MYOB Community Support

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Experienced Cover User BenchCBS
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Re: unable to connect to bank feeds .... again

@Theresa_D 

 

Thank you.

Experienced User MYOB_FAIL
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Re: unable to connect to bank feeds .... again

The banks are providing the information. It's MYOB fault, not the banks. Easy for them to pass the buck, so typical. I use NAB for my other business and guess what, NO bank feed issues. Feeds have updated but MYOB still on the trail of the PINK PANTHER....hehehe

Experienced User MYOB_FAIL
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Re: unable to connect to bank feeds .... again

To all Respondants in this post,

Do yourselves are favour and seek alternative software. I know a good one thats starts with an X and ends in O. I use it for my other business and have never encountered the BS that I do with MYOB. Shame on you MYOB! WE have all had enough of you pointing the finger at everyone except yourselves. Own up, fix it or you will become extinct! Come to think of it, MYOB software runs like a dinosaur...it was great in the day...they missed the boat when others saw and capitalised on a gap in the market.

Mark5
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Re: unable to connect to bank feeds .... again

Sorry - bank feeds still not working.

Experienced User Connockity
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Re: unable to connect to bank feeds .... again

Bank feeds act like they are working now for me, but say there are no new transactions when I KNOW there are!

MYOB Moderator Steven_M
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Re: unable to connect to bank feeds .... again

Hi @Connockity 


Just having a look at your account and feeds, I can see that we do have a number of transactions (around 20 transactions) to be collected dating back to 10/10/2019.

 

Am able to go ensure that you are opening company file ID 1 (Help>>About AccountRight) and the serial number of that file ends with 5585 (Setup>>Company Information) before going to Banking>>Bank Feeds>>Get Bank Transactions.

 

Love to know how you get on.

 

 

Kind regards,
Steven

MYOB Community Support

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