At present we have two transactions per month with the same description - loan debits but for different amounts and different loans. This description is preset and cannot be altered by the bank. If the bank feed rule allowed us to allocate a $ amount as well as the description to the rule then the rule would work correctly. AT present MYOB cant identify which rule to apply as it only works off the description which is the same for both rules.
Unless there are alternatives which could work around this issue?
Just to clarify are you referring to LiveAccounts which is your only online web browser based program or AccountRight Live which is our desktop program which allows for files to be saved in the cloud?