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Share your ideas for improving the new AccountRight. Vote on ideas and discuss them with the MYOB product development team.

Product Ideas

Banking: Emailing Receipt option

MHS
Experienced Cover User
Experienced Cover User

25Posts

644Kudos

0Solutions

25 Posts
Experienced Cover User

It would be great to be able to email receipts to customers when you receive their payment, at the moment you can only print and I find this waists time and paper.  (The email remittance feature works great so why not have an email receipts option too.)

 

Thanks

Current Status: Open
Last Changed: June 2021

Thank you all for showing your support and voting for this idea. While we recognize the importance of sales receipts to your business, due to competing priorities we regretfully announced that the inclusion of this idea has been delayed until further notice. We’ll share information on the future status of this idea when we have more information.

298 Comments
Granville
3 Posts
User

MYOB productive, prioritizing team,,, 

kindly prioritise this basic need of being able to e-mail our clients a payment confirmation/receipt/invoice. In the year 2022, we are yet not able to do so.. 

this can't be that hard if the mainstream software providers are doing it.. PLEASE!!! PLEASE!!! PLEASE!!! PLEASE!!! 

MYOB_Fan_Leanne
Contributing User
8 Posts
Contributing User

 

Come on, MYOB. This was suggest back in 2012 - 10 years ago!!!! 10 years and 521 votes (and counting), and there hasn't been any traction on it??? And yet you're interrupting my work every few weeks with your automatic updates that I cannot control (ie postpone to a suitable time for our business)??

 

Generally speaking I love MYOB, but these things drive me crazy....   Smiley Sad

TESCO
5 Posts
Cover User

Some customers require a GST receipt and emailing these would be a great idea.

LisaDpwk
1 Post
User

I really can't beleive this isn't an option, when will this be changed. 

 

 

Granville
3 Posts
User

I even took the time to stay on MYOB's customer service hotline for over 35mins to make a formal request over the phone on this receipt matter that was painful to bear. I was only met by an offshore call centre and a wall of standard, feel-good comments. A request was made, but I am sure that even would have not left the call centre table. 

I see insentient XERO payment receipts sent out to me all the time. just cant do it on MYOB. I am seriously thinking of changing over now. 

getalifebookwor
1 Post
User

Can't believe its still not possible Smiley Sad its such a pain as many clients insist on sending them for every payment received and its a long process to save as pdf and send seperately....

StaceyGoodwin
2 Posts
Cover User

Emailing receipts would be great, its a real pain having to print then scan to email Smiley Sad

SPELDNZ
3 Posts
User

You can make it a little easier, instead of printing save the receipt as a PDF and email the PDF.