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AccountRight

Cloud: Service health status required

Partner

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1,175 Posts
Partner
Australia
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New

Hi Dev Team,

 

This evening I received the following error when I attempted to open and AccountRight file that is on your server.

 

LoginError.jpg

 

I can get into Essentials & obviously this forum. I am not able to get into my partner dashboard as I get the same cryptic message when I try there also.

 

I assume these services are currently down.

 

Could we please have a dashboard, or some sort of status screen that will show us the health of each service. I was unsure if I typed the incorrect password, but as I could log in to some services but not others, I suspect that was not the problem.  Rather that the service I need is currently down.

 

The ATO do this with their Tax Agents & BAS Agents portal. That way I know if I should keep trying or give up.  Continually trying to connect when the service is down is just another waste of my time.

 

Thanks,

 

Alan