Share your ideas for improving the new AccountRight. Vote on ideas and discuss them with the MYOB product development team.

AccountRight

Contact Log: Apply same sort method to card's contact log tab

3Posts

0Kudos

0Solutions

3 Posts
User
New
New

When Contact Log is accessed from customer Card information

 

Incorrect view 1.JPGIncorrect View 2.JPG 

Same day Multiple entries are displayed in incorrecrt sequence = last entry of that day ( " now Open M_F, 10-2 ") is displayed as first entry

 

HOWEVER 

When the same customers Contact Log is entered from  CARD LIST - Contact Log

the same day multiple entries appear in correct sequence = it is possible to follow conversation/actions/steps in a logical way

Contact Log _ CORRECT view 1.JPGContact Log _ CORRECT view 2.JPG

 

This is a BIG disadvantage and such a nonsence needs to be fixed please.

 

Just a feedback after using AR 2020 for 4 weeks ....  AR 2020 is very user unfriendly program , compared to great AR 19.16 Enterprise  .

 

Kindly,

Richard Zallmann

 

RIKARO

 

"Contact Log sequence of same day entries not displayed in correct sequence in AR 2020"