Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
Share your ideas for improving the new AccountRight. Vote on ideas and discuss them with the MYOB product development team.
The ability to automatically record email correspondence in the contact log when emailing invoices or purchases orders woudl be incredibly helpful.
"Create a Contact Log entry when emailing an Invoice/Supplier Order"
Sent emails are not reviewable in Myob AR.
Can they be auto inserted as a contact log entry so they may be reviewed and a better record kept?
Excellent idea! Definately needed!!
I agree, this would be a great record keeping feature.
It would be very handy if you could view a 'PDF' or flattened copy of the document being sent by email. For example, when i send my customer statements by email, i can see on the 'Sent Emails' icon that a statement has been sent, but i cannot view a copy of the actual document sent. Unlike the old system which used an email provider such as Microsoft Outlook, where you always had a copy of the PDF attachement in your sent items. Also i understand that you can click on the blue arrow on other emailled documents such as purchase orders and quotes and this takes you to the document within MYOB. However as documents can be changed/ammended you are never sure if those details within the document are what was actually emailled to the customer or if it has since been updated/changed. Your consideration is appreciated. Thankyou.
Hi there @JessK,
Thanks for your suggestion. I've merged your post with this idea on the AccountRight Idea Exchange due to their similarities. Please don't forget to vote for this idea!
Anyone else who would like to see better tracking of sent e-mails and copies of sent documents within AccountRight, please cast your vote as well. Voting can be done by clicking on the thumbs up icon.
MYOB Social Support
When a 2nd debtors invoice is emailed or printed it would be good have an option box to select - (tick box) yes if the invoice is a reminder for an unpaid debt.
This would then record in the contact log as such.
If this does not make sense let me know.
It would also be helpful if the contact log included a copy of the text included in the accompanying email as sometimes I edit the default text and then there is no further record of it unless I remember to copy before sending, then go and access the contact log to paste it in the notes.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.