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Share your ideas for improving the new AccountRight. Vote on ideas and discuss them with the MYOB product development team.

AccountRight

Email: Ability to set senders email address for Outlook

FredV
User

5Posts

119Kudos

0Solutions

5 Posts
User
Australia

Hi,

the fact that Myob automatically uses Default email account in Outlook is totally wrong move.

Lets say that we have 5 email account in OUTLOOK, default is FRED@ and the one that I need to use for Invoicing is ADMIN@.

 

I am sending invoice via MYOB that will automatically use FRED@ in my Outlook. Does that make any sense? NO. It does not.

How hard would that be to configure MYOB to be able to set whatever account in my OUTLOOK will be the MYOB account?

 

I know that your answer is going to be this: You can set default ADMIN@ and when you use OUTLOOK without MYOB, you can choose your account FRED@ manually.

This would be very unproductive and very hard to manage.

 

The reason why you have to make the feature ,, CHOOSE OUTLOOK EMAIL ACCOUNT,, available is that people can use appropriate outlook email account with different email signatures. 99.99% companies have multiple emails.

 

Please let me know what you think....:-)

Have a good day

Fred

 

"Outlook Email Default for MYOB"

Current Status: Maybe later
Last Changed: April 2015

Hi @FredV,

 

Thanks for your suggestion. We do see how being able to select which e-mail address from Outlook the AccountRight software should use to e-mail out with would be beneficial for our clients.

 

Anyone else who would like to see this feature implemented into future releases of the software, please vote for the idea by selecting the '+ VOTE' option next to the subject heading.

 

Kindest,

Tallie

34 Comments
Ultimate Partner jenniek
2,414 Posts
Ultimate Partner

I agree - I run two companies, and at present have to always pdf invoices from the 2nd company as that company has a different email address.

Gus23
3 Posts
Cover User

MYOB could certainly establish their own SMTP server. I'm not sure if SmartyHost is still part of the MYOB group but they can certainly do email hosting.

 

In any event, the option to select the desired 'from' address within the company file is the best option, rather than needing to constantly change the default account in Outlook.

 

It really is a no brainer, and I hope the team at MYOB would just get on with it, rather than wait for the votes in this forum to compile, which they undoubtedly will.

Trusted Cover User SRK
85 Posts
Trusted Cover User

Great idea.  Very very sensible.  So many people work from home and laptops with multiple email addresses.

Former Staff Tallie_M
4,461 Posts
Former Staff

Hi @FredV,

 

Thanks for your suggestion. We do see how being able to select which e-mail address from Outlook the AccountRight software should use to e-mail out with would be beneficial for our clients.

 

Anyone else who would like to see this feature implemented into future releases of the software, please vote for the idea by selecting the '+ VOTE' option next to the subject heading.

 

Kindest,

Tallie

Trusted Cover User BYBookkeeping
85 Posts
Trusted Cover User

I am a bookkeeper who has supported 4 clients move over to the Cloud over the last 2 months, but this function really lets the software down.  I can now do anything for them on the laptop and my clients are saying how much time they are saving.  But emailing from my laptop is a probem when I have this many clients.  I am sending/receiving from there email but MYOB lets it down. 

I am not willing to change my home default email address due to the second warning that comes up when I follow the steps from http://help.myob.com/wiki/display/ar/Emailing+in+AccountRight#expand-HowdoIsetthedefaultemailaddress Support Notes. 

Under 'How do I set the default email address?' and the Step 4.

I fully support the comments made by @FredV

MYOB Moderator Steven_M
31,099 Posts
MYOB Moderator

Hi @BYBookkeeping

Thank you for your feedback and voting for this idea. I have shared your comments with the team.

I have also seen you have posted on Change default email I have responded to you further there in regards to the message you are getting from your email program.

Trusted Cover User Bek_Lightmare
53 Posts
Trusted Cover User

I don't even understand why we need to send through a 3rd party email client at all. It's very outdated technology. Most other payroll systems email payslips directly from the software. I encourage MYOB to update this feature.

MYOB Moderator Steven_M
31,099 Posts
MYOB Moderator

Hi @Bek_Lightmare

 

Thank you for your feedback in regards to this idea,

AccountRight currently uses Microsoft Outlook to send emails. The team have been looking into the emailing options of AccountRight and the way it emails. This should allow for a great range of email programs to be supported. At this stage we are still looking those options but it something that the team is investigating.

Partner CraigG
4 Posts
Partner

This is very annoying.  I use my everyday business notebook to run MYOB to administer an unrelated  Football Club as treasurer.  Before every invoice is sent i have to change my default account and signature in order to have the email come from the right email address, then change it back afterwards.

 

Too many times i have forgotton and they go out as my work email.

MYOB Moderator CloverQ
7,069 Posts
MYOB Moderator

Hi @CraigG,

 

Thank you for your feedback. 

 

Currently our developers are looking into adding the option of emailing from AccountRight, instead of relying on email programs such as Outlook, hopefully it would present you with more options.

 

The earliest release for this feature will be the first quarter next year, which may be subject to change. We will post updates on the forum when we have more details.