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AccountRight

Forms: (item) Invoices- Show leading zero in quantities

Cover User

3Posts

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0Solutions

3 Posts
Cover User
Australia

MYOB V19, when you printed invoices showed figures less than 1 (eg 0.5) as 0.5 when the invoice printed or was emailed.  Account right 2014 shows as 0.5 when you enter, but only will print and email as .5     This looks untidy and is confusing.  Please reinstate the 0. for printing.

 

"Invoicing with 0. amounts in shipping column"

Current Status: Done
Last Changed: August 2017

Hi Everyone


Invoices created from AccountRight 2014.4 onwards would contain the leading zero in the quantitiesAttachment.PNG

7 Comments
Experienced Cover User Kelly81
260 Posts
Experienced Cover User

I would like this to only be available as an option not as a fixture.

MYOB Moderator Liam_M
3,488 Posts
MYOB Moderator

Thanks for your suggestion @Rhyder AccountRight 2014.4 should display the leading zero.

If you've found that it hasn't, open your Windows control panel. In Windows 7 you can do this by selecting control panel from the start menu. In Windows 8 bring your mouse down to the bottom right hand corner of the screen and click then click settings. Here click control panel.

 

Next click region and language. Here click the formats tab and then click additional settings in display leading zeros, make sure that the zero is displayed. You may need to restart your machine before this takes effect. Also please go to the form customisation Window and check the width of the shipping column.

Rhyder
3 Posts
Cover User

 Thanks for this Liam_M  Have tried your suggestions, the 0. shows on the screen, but still does not print in hard copy.

 

 

MYOB Moderator Liam_M
3,488 Posts
MYOB Moderator

Hello @Rhyder 

Can you please try printing using the plain-paper invoice. Does it print without the leading zeros when you do this? Can you please also try printing an invoice from the clearwater sample company to see if the issue occurs here as well. To do this go open AccountRight and click 'explore a sample company.' Select Clearwater Plus.

Rhyder
3 Posts
Cover User

Hi, Liam_M, 

 

Your are right when I use the plain-paper invoice.  It is obviously an issue when we transferred over our customised forms.

 

Many thanks,

 

Kim.

MYOB Moderator Liam_M
3,488 Posts
MYOB Moderator

Hello @Rhyder 

 

Thanks for getting back to us. You're correct that it would be an issue with the transfered form. Thank you for making us aware of this. Unfortunately the only way to correct this would be to recreate the form starting from a plain paper invoice.

 

Regards

 

Liam
MYOB Support

MYOB Moderator Steven_M
34,101 Posts
MYOB Moderator

Hi Everyone


Invoices created from AccountRight 2014.4 onwards would contain the leading zero in the quantitiesAttachment.PNG