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AccountRight

Get Statement: Ability to save process and return/continue at later stage

Experienced Cover User

19Posts

8Kudos

0Solutions

19 Posts
Experienced Cover User
New Zealand

I've also loaded this as a general new topic of the community forum as I'm both interested in other users feedback and want the developers to be aware that this feature of MYOB is severely lacking some basic modern functionality.

 

I've got a couple of questions around this feature in Accountright 2015.2

 

As background, we're new to MYOB, from a much older system where bank feeds or importing data was not possible (a much overdue grand!) so the advanced bank feed feature in MYOB were very anticipated, and we love these for our transactional accounts.

However, two of our credit cards are not able to be used/applied for bank feeds, as has been advised by the phone support team.  We were advised that importing the statements is a simple and easy process for these un-compatable accounts, and that once imported will be similar to the bank feeds option.

 

First question - is it likely that feeds will be available in the future? ie are MYOB working to increase the banks and credit card's which are able to be used/applied for bank feeds?

 

These further questions are more related to the huge let-down on MYOB's capacity of the 'Reconciliing Accounts' function withing MYOB.  And I would really appreciate comments/suggestions/(solutions?!)   This feature seems so archaic compared to the features that the bank feeds feature enables you to do.

Essentially because of the below, the ability to import or 'get' the downloaded transactions from internet banking seems to have very little benefit, as for many transactions the full manual details have to be manually entered....

For example

- there is no ability to import the statement, for it to be saved as transactions to be matched a couple at a time (as the bank feeds function allows).  Instead, the full statement must be matched & recorded to save transactions that had to be manually matched.  This has the largest impact for our business, and although both are important, would be hugely more beneficial to us, greater than then below.

- there is no pre-loaded information such as bank account, date or amount when you choose to enter transactions from the unmatched transactions screen

 

I've also loaded this into the 'new ideas' section of the community forum as I'm both interested in other users feedback and want the developers to be aware that this feature of MYOB is severely lacking some basic current functionality.

 

"Reconciling (bank) account feature"

Current Status: Archived
Last Changed: October 2018

Thank you for the idea. Unfortunately, this request has had no support from the community since it was submitted, so we are moving this idea to the Archived status. For more information on Idea Statuses, please read this article: Changes to our Idea Exchange pages

3 Comments
MYOB Moderator Steven_M
33,606 Posts
MYOB Moderator

Hi @Sharpie_

 

Thank you for your feedback in regards to AccountRight and the banking side of things.

Elsewhere on the MYOB Community Forum* you mentioned that you were wanting to apply for bank feeds for an American Express card. Currently you are only able to apply for bank feeds on American Express Cards issued by the most banks rather than American Express directly. I would recommend showing your support for Bank Feed for American Express issued by Amex This idea has been marked as planned as the bank feeds team are working closely with the AMEX team to deliver that as a service for our clients. At this stage we don’t have a time frame for when we are able to offer those feeds.


I’ve marked your idea as Under Consideration in regards to your ideas and feedback relating to the Get Statement function. Get Statement is designed to match your AccountRight transactions with your bank transactions. Currently unlike bank feeds it doesn’t have the option to generate a transaction off the bank transaction, the information does need to be entered manually on the transaction. Along with that you do need to enter in match the whole statement not just parts of the statement/transactions in the statement. I would encourage other users that you would like to see the ideas raised in regards to the Get Statement to vote and comment if required for this idea.

*Reconciling (bank) accounts feature

MYOB Moderator Steven_M
33,606 Posts
MYOB Moderator

Thank you for the idea. Unfortunately, this request has had no support from the community since it was submitted, so we are moving this idea to the Archived status. For more information on Idea Statuses, please read this article: Changes to our Idea Exchange pages

Contributing Partner SamaraM
12 Posts
Contributing Partner

It would be good to be able to save your reconcilation when doing via imported statement and come back to it.