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AccountRight

Pay Superannuation: Delete or hide reversed paysuper payments

Experienced Cover User

72Posts

764Kudos

0Solutions

72 Posts
Experienced Cover User
Australia

There is currently no way to hide or delete authorised (or approved) PaySuper transactions so ones that need to be amended will still show as partially authorised (if 2 authorisations required)

 

"PaySuper - delete or hide reversed paysuper payments"

Current Status: Coming Soon
Last Changed: May

We're very excited to announce that the ability to delete or hide reversed Pay Super payments is coming in our next release AccountRight 2020.2. 

 

We acknowledge that this has been a long time coming and thank you for your patience. 

177 Comments
5 Posts
Cover User

Even though I have downloaded the new update - I still cannot see how to hide/delete the reversed payments.  I have double paid superannuation because of this problem and then when I try to contact a Payroll specialist at MYOB to sort it out I am left waiting on the phone for hours!  It is ridiculous that this cannot be resolved.  I have even had super contributions paid not allocated to pay periods.  The MYOB super "system" is not a system at all!  Please please fix this mess.


Experienced Cover User
37 Posts
Experienced Cover User

Good afternoon

 

"We're very excited to announce that the ability to delete or hide reversed Pay Super payments is coming in our next release AccountRight 2020.2. "

 

This doesnt seem to have happened - can you please advise if it is coming soon. I would like to hide a reversed payment so I am not tempted to authorise again further down the track

 

kind regards

....Jennifer

 

 

 

 

Experienced Cover User
14 Posts
Experienced Cover User

Please give an option to hide these transactions - can be very confusing. Also when I tried to record the reversal It would not let me do it saying cannot record in a locked period? Yet the period was locked until End of april 20 for the BAS we completed? I had to unlock the period to record that entry. This is not the first time I have issues with locked periods and had to unlock before as MYOB is reading the period wrong.

Experienced Cover User
14 Posts
Experienced Cover User

It would be really amazing if we could change the way a payment is made on an order - as you cannot delete it and fix a mistake after you turned it into an invoice? Yet you can fix a payment error on a recorded invoice??? And if you load a quote and accidentally used the invoice and change it at the top it deletes all the info you have typed in on a CASH invoice.... drives everyone crazy. I always e-mail my quotes to customers and yet you cannot pick the individual forms like quote, order or invoice to decide what you want to do with it e-mail or print. It would be fantastic if you can set it up under preferences to e-mail quotes (not print it - or whatever you need for your business) as we save it and too late - have to go back in to e-mail again.... every day maybe 10 times..... but we print our invoices and dont want that to jump to email either.....

Experienced Partner
73 Posts
Experienced Partner

We're very excited to announce that the ability to delete or hide reversed Pay Super payments is coming in our next release AccountRight 2020.2. 

 

I believe I have version 2020.2, but can't see how this can be done... what am I missing?

Experienced User
18 Posts
Experienced User

Hello,

 

It seems that this feature is not included in AccountRight 2020.2. Am I right?

 

Regards,

Remon

Contributing User
8 Posts
Contributing User

I have this release but still can't delete or hide the Pay Super Payments batch that has been reversed?

 

Can you advise if this has updated yet?