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Pay Superannuation: Delete or hide reversed paysuper payments

Experienced Cover User

72Posts

666Kudos

0Solutions

72 Posts
Experienced Cover User
Australia

There is currently no way to hide or delete authorised (or approved) PaySuper transactions so ones that need to be amended will still show as partially authorised (if 2 authorisations required)

 

"PaySuper - delete or hide reversed paysuper payments"

Current Status: Open
Last Changed: November 2014

Thanks for your excellent suggestion @scfsh We are definitely seeking feedback on how we can make the manage payments screen easier to use. Anyone with feedback on how they would like to be able to filter, remove or hide transactions on the manage payments screen, please leave your comments here.

153 Comments
Lyn11
1 Post
User

This needs fixing

Van_N
4 Posts
Cover User

Hi,

 

is there any update on this issue? as it has now been a number of years since the issue was first rasied.

 

thank you

JohnMooney
1 Post
User

Five years later we are no closer to having the ability to hide or delete incorrect super 'pending authorisation'. Necessary to get rid of incorrect submissions picked up prior to authorising.

Trusted User konmanos
92 Posts
Trusted User

JohnMooney - hence the reason a year ago we decided to move away from the people at MYOB as they were not listening. The support and the response from XERO is absolutely amazing.. I was an MYOB user for over 10 years. Never again. Save your monthly fee and get the service you deserve.. 

Partner LastingBooks
1 Post
Partner

I reversed a pay after paying the salary sacrifice super on it as the employee wanted to increase their tax liability.  I re-entered the pay and on the pay super list it displays the reversed SGC and it's corresponding original entry and new entry.  However the SSS amount is only there as a positive amount and the reversed amount isn't there to offset it.  It would be good if it picked up the reversal of SSS as well as the SGC so that I don't accidentally pay the SSS again.

GalpinsScott
4 Posts
Cover User

If you had the ability in the payrun to indicate that it was a correction and prevent it getting in to the PaySuper loop to begin with would be great.

Otherwise the ability to toggle the view on and off so as to exclude adjustments would suffice.

JulieAnd
3 Posts
Cover User

Hi, if it can be listed as reversed in the Manage Payment area that would be a massive improvement.  I have clients that have group payments together and then have decided to pay invidiviually and the manage payment area is messy and confusing for clients.  Thanks, hope it's happening soon!

Partner KathrynMcMahon
2 Posts
Partner

The main reason I have to reverse them is because it has been set up with a wrong date or wrong bank account.  Making these editable would mostly solve the problem of needing to have to reverse them.  So I would vote for that first and as a last resort hiding them.  I don't like hiding bank feeds now so that really doesn' help much.

AllBuilding
2 Posts
Cover User

PaySuper Manage Payments - Ability to reverse partial contributions from a payment (eg. five employees paid in a contribution and one employee contribution returned at a later date). Much less confusing to be able to reverse the individuals contribution only. Reversing the entire contribution is not an accurate reflection of what has in fact taken place which means MYOB are essentially asking us to disregard the data we have before us??

 

PaySuper - delete or hide reversed paysuper payments

MGWEAL
1 Post
User

Totally argree with feedback already given;

 

"...it would be good to be able to remove unprocessed payments (which may be there due to error) so that they are not accidently "processed" at a later date. Even if it came up with "deleted" next to it instead of awaiting approval."

 

This is an urgent area that needs addressing