I have a terminated empoyee and am trying to run an Entitlement Balance [Detail] report for them. I have received a letter asking for the proof of accruals and amounts taken by the empoyee.
After a 40min phone call with support I was told this is not possible and need to get the data from a backup.
That is fine, I can get the report, but I wanted the one with the zero balace, showing the entitlements have been paid out. As I paid it out and then terminated the employee on the same day this is not possible.
I am asking either the warning message for teminating empoyees be changed to say it is deleting all the data, rather than just zeroing the balance or as required I should be able to access this data.