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Share your ideas for improving the new AccountRight. Vote on ideas and discuss them with the MYOB product development team.
Currently credit hold is applied to all sales based transactions for a particular customer; quotes, orders and invoices. The workaround to this is: take the customer off credit hold, record the quote and then reapply that credit hold.
In practice for us this is not workable as we may be quoting for jobs in the distant future & the customer may be only overdue on their account short-term. I would like to see the ability to enter a quote when the customer is on credit hold. Perhaps a warning could appear & then it would be up to the user to continue or not. THIS IS JUST FOR QUOTES.
Alternatively, there could be a master setting that allows administrators to flag. Quotes may be entered with a warning if the customer is on credit hold or the option that they cannot. This may then cater to a broad range of business models.
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