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Being limited to approximately 256 characters for invoice and statement Email Message text is not friendly. I would like to include a lot more detail in the Email message area for statements and invoices. 1000+ characters would be nice.
Another feature that would be nice would be to have; 30 day, 60 day and 90 day Email statement templates (email message content). i.e. when performing a statement run if you have a 30 day, 60 day and 90 day template in the system, any clients with monies outstanding in the 90 day column automatically receives the 90 day email template, people with monies over 60 and under 90 get the 60 day email template etc. Obviously the 90 day template would be informing the client that we are about start getting very nasty. 60 day template would signify that we are terminating services, and 30 day template would be requesting that the account be paid promptly.
"Email message content + Email statement templates"
We are pleased to announce that with AccountRight 2018.1.1 you can enter up to 4,000 characters for email messages sent by the Enter Sales window. This coincides with the character limit for the To be Email tab message of the Print/Email Invoices window and the email default message that can be set.
You can see more information about this change and others in AccountRight 2018.1.1 now available
Is there a chance of increasing the allowed space in "Message" field for when emailing invoices to clients?
My apologies if this has been asked and solved previously.
I agree...should be more area to right comments etc. when sending reports to Directors, Banks, Suppliers etc. Especially, it would be nice to be able to attach various Reports to the one eMail from within MYOB.
I found that while emailing invoices directly from MYOB ARL there is a limited number of charecters i can use for the message. it would be great if that is extended so I can get a proper email message typed with my quotes and invoices sent.
when I'm in a sales window I click on "SEND TO" and select Email
a window is opened where I can edit all fields in the email to be sent.
I found that in the message text box I have a limited character count so need to choose my words. This prevents me from detailing any info in regards to a quote or invoice
just counted 255 characters.
how do I get to the 4000 characters email?
Yes please increase the character limit from the "Send to" option from the active invoice.
This drives me absolutely crazy! Why is there such a small limit?
It's difficult to keep on track with clients that have overdue invoices and keep them within terms.
MYOB has the option of placing terms on clients accounts, why could we not utilise this further and have emails generate out to those clients, with the invoice concerned a day prior to due date. ( A reminder email of payment due).
We should also have the option of customizing the email (template) so it is business specific.
This would certainly help with account control.
I agree, this will definatley speed up the process and help automate debtor control.
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